1. Interpretation and Definitions

1.1 Interpretation

In these Terms and Conditions, the following definitions apply. Words in the singular include the plural and vice versa where the context requires.

1.2 Definitions

For the purposes of these Terms and Conditions:

• Company, we, us or our means Nova Healthcare Services Limited, a company incorporated in England and Wales under company number 13166195, whose registered office is:
  
  Eagle Court
  9 Vine Street
  Uxbridge
  England
  UB8 1QE
• Website means www.novahc.co.uk and any pages, subdomains or online services operated by us.
• Service means the online facilities, information and functionality made available through the Website.
• User, you or your means any person accessing or using the Website.
• Content means text, photographs, graphics, logos, videos, documents, software, data and other material displayed or made available through the Website.
• Third Party means any person or organisation other than you or the Company.

2. Acceptance of These Terms

By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms and Conditions.

If you are using the Website on behalf of a company, organisation or other legal entity, you confirm that you have authority to accept these Terms and Conditions on its behalf.

If you do not agree with any part of these Terms and Conditions, you must stop using the Website.

3. Eligibility

The Website is intended for persons aged 18 or over.

By using the Website, you confirm that you are at least 18 years old.

If particular services, forms or facilities on the Website have different eligibility requirements, those requirements will apply to the relevant service.

4. Website Information

The information provided on the Website is intended to provide general information about Nova Healthcare Services Limited, its healthcare services, recruitment activities and related matters.

Although we take reasonable steps to ensure that information on the Website is accurate and up to date, we do not guarantee that all information will always be complete, accurate or current.

Information on the Website should not be treated as a substitute for professional medical, clinical or emergency advice.

If you require urgent medical assistance, you should contact the appropriate emergency or healthcare service.

5. Healthcare Services

Information published on the Website about our healthcare services is provided for general information and does not itself create a contract for the provision of healthcare services.

Where you arrange or purchase services from Nova Healthcare Services Limited, additional terms, service agreements, care plans or other contractual documents may apply.

Where there is a conflict between these Website Terms and a specific written agreement for services, the specific agreement will take precedence to the extent of that conflict.

Nothing in these Terms and Conditions affects any statutory rights you may have.

6. Intellectual Property

Unless otherwise stated, all Content on the Website is owned by or licensed to Nova Healthcare Services Limited.

This includes, but is not limited to:

• the Nova Healthcare Services name and branding;
• logos;
• photographs;
• graphics;
• website design;
• text;
• documents;
• videos;
• software;
• page layouts; and
• other materials published on the Website.

The Content is protected by applicable intellectual property and copyright laws.

You may view and use the Website for your personal and lawful purposes.

You must not, without our prior written permission:

• copy substantial parts of the Website;
• reproduce our branding or logos;
• modify or republish our Content;
• sell, distribute or commercially exploit our Content;
• scrape or systematically collect Website Content;
• use our Content in a way that suggests an endorsement or association with Nova Healthcare Services Limited.

7. Acceptable Use

You agree to use the Website only for lawful purposes.

You must not use the Website:

1. in any way that breaches applicable UK law or regulation;
2. to upload, transmit or distribute malicious software, viruses or other harmful material;
3. to attempt to gain unauthorised access to the Website, its servers or systems;
4. to interfere with the operation or security of the Website;
5. to impersonate another person or organisation;
6. to submit information that you know to be false or misleading;
7. to use the Website to harass, threaten or abuse another person;
8. to use automated systems to access or collect Website information without our permission; or
9. for any fraudulent or unlawful purpose.

8. Information Submitted by You

Where the Website allows you to submit information, including through contact forms, enquiry forms, application forms or recruitment forms, you must ensure that the information you provide is accurate and not misleading.

You are responsible for ensuring that information submitted by you does not infringe the rights of another person.

Where you submit personal information to us, we will process it in accordance with our Privacy Policy.

9. Privacy and Data Protection

Your use of the Website is also subject to our Privacy Policy.

You can view our Privacy Policy here: Privacy Policy .

We will process personal information in accordance with applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018, as applicable.

Where we collect personal information through the Website, we will provide appropriate privacy information in accordance with applicable data protection requirements.

10. Cookies

The Website may use cookies and similar technologies.

Where applicable, information about our use of cookies and how you can manage your cookie preferences will be provided through our Cookie Policy or cookie-management mechanism.

Where consent is required for non-essential cookies, we will seek consent in accordance with applicable law.

11. Links to Third-Party Websites

The Website may contain links to websites operated by third parties.

These links are provided for convenience and information only.

Nova Healthcare Services Limited does not control third-party websites and is not responsible for:

• their content;
• availability;
• security;
• privacy practices;
• terms and conditions; or
• any products or services provided by them.

You should review the terms and privacy policies of third-party websites before using them.

12. Website Availability

We aim to keep the Website available and functioning properly, but we do not guarantee that the Website will always be available, uninterrupted or error-free.

The Website may occasionally be unavailable because of:

• maintenance;
• upgrades;
• technical problems;
• security issues;
• network failures;
• hosting problems; or
• circumstances beyond our reasonable control.

We reserve the right to modify, suspend or withdraw any part of the Website where reasonably necessary.

13. Security

We take reasonable technical and organisational measures to protect the Website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should take reasonable steps to protect your own devices, accounts and personal information when using the internet.

14. No Guarantee of Website Content

We make reasonable efforts to ensure that information published on the Website is accurate and current.

However, to the extent permitted by law, we do not guarantee that:

• the Website will always be available;
• information will always be complete or error-free;
• information will always be current;
• the Website will be free from viruses or other harmful components; or
• the Website will meet every user's particular requirements.

Nothing in these Terms excludes or restricts any liability or statutory right that cannot legally be excluded or restricted.

15. Limitation of Liability

Nothing in these Terms and Conditions shall exclude or restrict liability where doing so would be unlawful.

In particular, nothing in these Terms shall exclude or limit liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of statutory rights that cannot lawfully be excluded;
• liability that cannot legally be excluded or limited; or
• any other liability which applicable law does not permit us to exclude or limit.

Subject to the above, and to the maximum extent permitted by law, Nova Healthcare Services Limited will not be liable for losses that are not reasonably foreseeable or for losses arising from circumstances outside our reasonable control.

If you are a consumer, nothing in these Terms is intended to remove or restrict your rights under applicable UK consumer protection legislation.

16. Events Beyond Our Reasonable Control

We will not be responsible for failure or delay in performing an obligation where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, for example:

• natural disasters;
• severe weather;
• fire;
• power failures;
• telecommunications failures;
• cyber incidents;
• industrial disputes;
• government action;
• public health emergencies; or
• failures of third-party suppliers.

This does not affect any rights you may have under applicable law.

17. Suspension or Termination

We may suspend or restrict access to the Website where reasonably necessary, including where:

• you breach these Terms and Conditions;
• your use of the Website creates a security risk;
• your use of the Website is unlawful;
• we need to carry out maintenance; or
• we are required to do so by law.

Where appropriate, we will take reasonable steps to restore access as soon as practicable.

18. Changes to These Terms

We may update these Terms and Conditions from time to time.

When we make changes, we will update the "Last updated" date at the top of this page.

Where a change is material and legally requires additional notice, we will take reasonable steps to bring the change to your attention.

Your continued use of the Website after updated Terms have been published constitutes acceptance of the updated Terms, to the extent permitted by law.

19. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision shall be modified or removed only to the extent necessary.

The remaining provisions will continue to apply.

20. No Waiver

If we do not immediately enforce any right or provision under these Terms and Conditions, this does not mean that we have waived that right or provision.

A waiver of one breach does not constitute a waiver of any subsequent breach.

21. Entire Agreement

These Terms and Conditions, together with any policies expressly referred to in them, constitute the agreement governing your use of the Website.

Where you separately enter into an agreement with Nova Healthcare Services Limited for healthcare, recruitment or other services, that separate agreement may contain additional terms applicable to those services.

22. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer, you will retain any mandatory rights you have under the law applicable to your circumstances.

Subject to those mandatory consumer rights, the courts of England and Wales shall have jurisdiction over disputes arising from or relating to these Terms and Conditions.

23. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Nova Healthcare Services Limited

Registered office:
Eagle Court
9 Vine Street
Uxbridge
England
UB8 1QE

Company number: 13166195

Telephone: 01895 450 620

Email: admin@novahc.co.uk

Website: www.novahc.co.uk