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Welcome to Nova Healthcare Services Ltd

Experts in Elderly Care Services at Home

At Nova Healthcare Services, we know that arranging in-home care for an elderly loved one — and understanding the options available — can feel overwhelming at times. There is often a lot to consider, and emotions can run high. We are here to guide you through the process with clarity, reassurance, and care.

We provide elderly care services at home to support people to live independently, safely, and with dignity in the place they know best. Through flexible arrangements — including daily, weekly, or live-in care — we offer a positive and personalised alternative to residential care.

Our goal is to make caring for your elderly parents or loved ones straightforward and manageable, while giving you confidence that they are supported by a professional, compassionate care team.

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Our In-Home Elderly Care Services

Hourly care at home during the day allows individuals to maintain choice and control over how their care is delivered. Visits start from a minimum of two hours, giving carers the time to provide unhurried, meaningful support.

As needs change over time, we work closely with you to review, develop, and adapt your care package — ensuring it continues to reflect what matters most to the individual and their family.

Companionship

We recognise that the needs of older people go far beyond practical day-to-day tasks. Companionship plays a vital role in emotional wellbeing, confidence, and quality of life. Our carers provide both practical support and genuine emotional reassurance — taking time to listen, talk, and build trust. With visits starting from a minimum of two hours, and a minimum weekly commitment of ten hours, carers have the time needed to form meaningful, consistent relationships with the people they support. This approach helps reduce loneliness, promotes wellbeing, and ensures care feels personal rather than task-focused.

Consistency

We know that consistency is essential in elderly in-home care, not only for the individual receiving support, but for their family as well.

Wherever possible:
  • Clients are supported by the same regular carers
  • Visits are planned and scheduled in advance
  • Changes are communicated clearly and promptly

Stable and reliable care arrangements provide reassurance, reduce anxiety, and help individuals feel safe and confident in their own homes.

Trusted and Well Governed

Our services are regulated and inspected by recognised care regulators, including the Care Quality Commission in England and the Care Inspectorate in Scotland.

Each branch is subject to regular external inspection, and we work continuously to maintain high standards across all areas of care delivery.

In addition, we operate a robust internal quality assurance framework, including:
  • Regular audits of care plans and care delivery
  • Peer-to-peer service reviews led by management
  • Ongoing monitoring of feedback, incidents, and outcomes

This ensures that our care remains safe, responsive, and continually improving, and that people using our services can trust us to deliver care with professionalism, compassion, and accountability.

How We Support You at Home

Our care is flexible and built around the individual. Support may include:

  • Regular companionship and meaningful social interaction
  • Assistance with personal care, such as washing, dressing, and using the toilet
  • Help with household tasks, meal preparation, and shopping
  • Support with medication, in line with individual care plans
  • Accompaniment to appointments and support with errands
  • Help with reading and managing household paperwork
  • Time to enjoy shared activities such as reading, games, baking, or gardening
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An Alternative to Residential Care

For many people, remaining at home is not just a preference — it’s what helps them feel safe, independent, and themselves.


in-home care allows older people to retain choice, control, and independence in a way that is often not possible in residential care. Staying at home means continuing life in familiar surroundings, close to family, friends, and valued social connections.


At Nova Healthcare Services, we support people to live well at home, with care that adapts as needs change — without taking away what matters most.

Get Started Today

If you’d like to talk through the options available for yourself or a loved one, our team is here to help.
We’ll take the time to understand your situation, explain the next steps clearly, and support you to make informed decisions — with no pressure.
You can also read more about how we arrange and begin care in our Set-Up Guide.

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